FAQ

No problem! We offer free re-welds on all our jewelry pieces within the first 3 months. Anything after is a $10 re-weld fee.

If you have wire cutters at home, you will be able to cut the jump ring.
If this is something you are not comfortable doing please book an appointment and we will glady remove your jewelry.

We only offer the highest quality of chains- however, it is fine jewelry and must be worn with care. We will gladly fix your chain within 3 months, free of charge.
If chain must be replaced, we will gladly offer you 50% off. 

Gold-filled jewelry is made by bonding a layer of gold to a base metal (brass).The gold layer in gold-filled jewelry is thicker and more durable compared to gold-plated jewelry. American standard is 1/20th gold.  However, it is still possible for gold-filled jewelry to leave a dark mark on the skin and/or have the metal oxide under certain circumstances.

Gold Filled is a very durable metal and it is a popular choice for many designers including those offering permanent jewelry.

The dark mark or discoloration that can occur with gold-filled jewelry is often a result of abrasion or the base metal reacting with substances present on the skin. Here are a few reasons why this may happen:

1. Body Chemistry: Every individual’s body chemistry is unique, and some people’s skin chemistry can react with metals differently. Factors like pH levels, sweat composition, and skin acidity can influence the reaction between the base metal and the skin, leading to discoloration.

2. Friction and Moisture: When gold-filled jewelry comes into contact with moisture, such as sweat or water, it can accelerate the reaction between the base metal and the skin. Additionally, friction caused by the movement of the jewelry against the skin can contribute to the dark mark.

3. Chemicals and Cosmetics: Contact with chemicals found in cosmetics, lotions, perfumes, hairsprays, or household cleaning products can cause gold-filled jewelry to darken. Some chemicals can react with the metal components, leading to discolouration.

4. Environmental Factors: Exposure to certain environmental elements, such as air pollution, sulfur, or high humidity, can accelerate the tarnishing process of gold-filled jewelry.